EPIK Teachers
How can I activate my SIM card before arriving in Korea?
Unfortunately, it is not possible to activate your SIM card before arriving in Korea as the activation process requires verification of your ID by the Korean immigration office, which can only be done upon passing through immigration. However, you ...
I am an EPIK teacher but haven't received my SIM card
Please note that the Korvia EPIK team can only send the SIM card to those who answered "yes" in the survey prior to NOA shipping. If EPIK has decided to send your NOA directly, the Korvia EPIK team will not be able to send your SIM card in advance. ...
I want to change to a postpaid plan and keep my number
To clarify, in order to keep your original number when switching to another service, it is necessary to have used the prepaid plan for a minimum of 92 days and update your ID to the Alien Registration Card (ARC). If these conditions are not met, it ...
Question about Address in Korea section (Prepaid SIM Activation Documents)
Please provide the address in Korean language when filling out the form. You may try your best to write or draw the address of the Korvia office using the following details: 서울시 서초구 강남대로 305, 2517호 Please make sure to write or draw the address as ...
Can I verify my ID online? (온라인 본인인증)
Online Korean ID verification If you activate a prepaid SIM card by passport, you won’t be able to verify your ID online (본인인증) until you got the ARC card. Korean Online ID verification must be provided ARC information. If you need online Korean ID ...
I don't want to use the SIM anymore, how can I cancel the service?
With a prepaid SIM card, there is no need for explicit cancellation. If your credit recharge fails, the service will be automatically terminated. However, if you wish to continue using the SIM card, it is important to recharge the credit within 30 ...
Can I activate my SIM card before EPIK arrival?
Unfortunately, we can't activation your SIM card before your arrival. We can only activate your SIM card after you pass the Korean immigration. However, you can request an activation and make a reservation in advance. Fill out the application form ...
Is it possible to downgrade or upgrade my prepaid plan for the upcoming month?
Yes, you have the flexibility to downgrade or upgrade your prepaid plan for the upcoming month. To do so, simply purchase another 30 days credit and choose the desired plan for that month. You are free to select any plan that suits your needs. ...
Can I keep this number after 30 days?
You can keep your Korean cell phone number by recharge credit every 30 days. After 90days, you must Register a copy of ARC to use the current SIM service for the rest of your stay in South Korea. Update your ID by submitting this form. ...