I want to change to a postpaid plan and keep my number
To clarify, in order to keep your original number when switching to another service, it is necessary to have used the prepaid plan for a minimum of 92 days and update your ID to the Alien Registration Card (ARC). If these conditions are not met, it may not be possible to retain your original number when transferring to another service.
Additionally, please note that if you received a free upgrade for the current term, attempting to transfer the prepaid cell phone number before completing the required 92 days of usage may result in a penalty of 30 USD, as it would violate the conditions of the upgrade.
We appreciate your understanding and adherence to these guidelines. If you have any further questions or need assistance with the transfer process, please reach out to your service provider for specific instructions.
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