If your phone states no SIM
1. Please check if the SIM fits well with the SIM card slot --> reboot required
2. Please check if the SIM card is not damaged in any way --> reboot required
3. Please insert it into another phone to see its detection --> reboot required
If still not working after all of the three processes done, please email us first. If we verify any problem with our system, we will let you know but if not, it is device problem.
How much is the SIM cost?
Your SIM card (8,900KRW included VAT) will be automatically charged on your first cell phone bill.
My SIM isn't working. What shall I do?
Please try the following steps: Please check if the Phone detects the SIM card Please check if there is a signal with signal bars.
I don't want to use the SIM anymore, how can I cancel the service?
With a prepaid SIM card, there is no need for explicit cancellation. If your credit recharge fails, the service will be automatically terminated. However, if you wish to continue using the SIM card, it is important to recharge the credit within 30 ...
My SIM is activated but Data is not working
There's been a problem in Korea with international smartphones device (manufactured overseas) accessing prepaid MVNO SIM cards since January 2023. As a result of your device not being registered in Korea, your device may blocked to use any of MVNO ...
shipping option states "No shipping options were found for" my country
Unfortunately, we only have international shipping options with the following countries: USA, Canada, UK, Ireland, Australia, New Zealand