If your phone states no SIM
1. Please check if the SIM fits well with the SIM card slot --> reboot required
2. Please check if the SIM card is not damaged in any way --> reboot required
3. Please insert it into another phone to see its detection --> reboot required
If still not working after all of the three processes done, please email us first. If we verify any problem with our system, we will let you know but if not, it is device problem.
How much is the SIM cost?
Your SIM card (8,900KRW included VAT) will be automatically charged on your first cell phone bill.
My SIM isn't working. What shall I do?
Please try the following steps: Please check if the Phone detects the SIM card Please check if there is a signal with signal bars.
shipping option states "No shipping options were found for" my country
Unfortunately, we only have international shipping options with the following countries: USA, Canada, UK, Ireland, Australia, New Zealand
I don't want to use the SIM anymore, how can I cancel the service?
Prepaid SIM card requires no cancellation. The service will automatically be terminated if credit recharge fails. If you want to use the SIM card again, you need to recharge credit within 30days. ...
i am using prepaid plan. Is ARC register means postpaid plan? Is that Autopay equal to Postpaid plan?
ARC register is for changing your status as certified resident in Korea. So that request at carrier center that extend your validity from 90days to permanent. If you do not register the ARC, after 90days your SIM card can be cancelled randomly by ...