I want to cancel my postpaid SIM card contract
- Kimchi mobile as an activation agency, we are unable to support your cancellation Which means we cannot cancel your plan instead of you.
For the service cancel or when you leave the Korea, you have to contact 1588-3002 and request the cancel directly.
I don't want to use the SIM anymore, how can I cancel the service?
With a prepaid SIM card, there is no need for explicit cancellation. If your credit recharge fails, the service will be automatically terminated. However, if you wish to continue using the SIM card, it is important to recharge the credit within 30 ...
Does international shipping possible with the postpaid plan?
Unfortunately, the postpaid plan does not have international shipping. If you cannot prove you are in Korea under the immigration office history record, we cannot get you the postpaid service. *If you already made an order, we will cancel your ...
How can I keep my prepaid mobile number for the duration of my stay in Korea?
To keep your mobile number for the rest of your stay in Korea, you can continue to use your prepaid SIM card by updating your profile with your new ARC information when your current ARC expires. However, switching to a postpaid plan is recommended ...
My SIM is activated but Data is not working
There's been a problem in Korea with international smartphones device (manufactured overseas) accessing prepaid MVNO SIM cards since January 2023. As a result of your device not being registered in Korea, your device may blocked to use any of MVNO ...
If your phone states no SIM
1. Please check if the SIM fits well with the SIM card slot --> reboot required 2. Please check if the SIM card is not damaged in any way --> reboot required 3. Please insert it into another phone to see its detection --> reboot required If still ...