I received a Korvia welcome package sim card. How can I activate it?

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• My SIM is activated but Data is not working

  There's been a problem in Korea with international smartphones device (manufactured overseas) accessing prepaid MVNO SIM cards since January 2023. As a result of your device not being registered in Korea, your device may blocked to use any of MVNO ...

• I don't want to use the SIM anymore, how can I cancel the service?

  With a prepaid SIM card, there is no need for explicit cancellation. If your credit recharge fails, the service will be automatically terminated. However, if you wish to continue using the SIM card, it is important to recharge the credit within 30 ...

• I received an error message saying that overseas SMS sending is prohibited for customers on the SKT limit plan ([SKT]한도요금제(팅 계열 요금제 포함) 가입 고객은 해외SMS 발신이 금지됩니다.). What should I do?

  The message you received means that you cannot send text messages to overseas numbers. Please note that our prepaid SIM card service is only for domestic use, and you can only receive incoming text messages and calls from overseas. If you are trying ...

• Can I activate my SIM card before EPIK arrival?

  Unfortunately, we can't activation your SIM card before your arrival. We can only activate your SIM card after you pass the Korean immigration. However, you can request an activation and make a reservation in advance. Fill out the application form ...

• I am an EPIK teacher but haven't received my SIM card

  Please note that the Korvia EPIK team can only send the SIM card to those who answered "yes" in the survey prior to NOA shipping. If EPIK has decided to send your NOA directly, the Korvia EPIK team will not be able to send your SIM card in advance. ...