I left Korea without canceling my SIM service.
* Kimchi mobile as an activation agency, we are unable to support your cancellation or personal information required issues.
- Due to personal information needed, we cannot cancel your plan instead of you. For the service cancel or when you leave the Korea, you have to contact 1588-3002 and request the cancel directly.
i am using prepaid plan. Is ARC register means postpaid plan? Is that Autopay equal to Postpaid plan?
ARC register is for changing your status as certified resident in Korea. So that request at carrier center that extend your validity from 90days to permanent. If you do not register the ARC, after 90days your SIM card can be cancelled randomly by ...
Can I activate Prepaid from outside of Korea? I want immediate activate after arrival!
No. You cannot activate the prepaid SIM outside of Korea. First, We request to review your current location at the Korean immigration office and if you are not in Korea, we will reject your order. If you sign up under someone else's name and use it, ...
I don't want to use the SIM anymore, how can I cancel the service?
With a prepaid SIM card, there is no need for explicit cancellation. If your credit recharge fails, the service will be automatically terminated. However, if you wish to continue using the SIM card, it is important to recharge the credit within 30 ...
How to recharge my prepaid SIM card?
* With your prepaid SIM plan, you have to recharge your monthly bill every month. 1. SK 7 mobile Visit Kimchi mobile recharge center and pay your plan amount. https://www.kimchimobile.com/product/prepaid-sim-recharge-korea/ Your Plan Budget ...
My SIM is activated but Data is not working
There's been a problem in Korea with international smartphones device (manufactured overseas) accessing prepaid MVNO SIM cards since January 2023. As a result of your device not being registered in Korea, your device may blocked to use any of MVNO ...