Knowledge Base
Kimchi Mobile
Cell phone plans in Korea
Recent Articles
How can I activate my SIM card before arriving in Korea?
Unfortunately, it is not possible to activate your SIM card before arriving in Korea as the activation process requires verification of your ID by the Korean immigration office, which can only be done upon passing through immigration. However, you ...I am an EPIK teacher but haven't received my SIM card
Please note that the Korvia EPIK team can only send the SIM card to those who answered "yes" in the survey prior to NOA shipping. If EPIK has decided to send your NOA directly, the Korvia EPIK team will not be able to send your SIM card in advance. ...I want to change to a postpaid plan and keep my number
To clarify, in order to keep your original number when switching to another service, it is necessary to have used the prepaid plan for a minimum of 92 days and update your ID to the Alien Registration Card (ARC). If these conditions are not met, it ...How can I update my ID information with your system?
Q: How can I update my ID information with your system? A: For us to assist you in updating your ID information, it is necessary for you to submit an agreement through our secure online form. You can access the form by visiting this link: ...What payment options are available for Kimchi Mobile customers?
At this time, Kimchi Mobile only accepts payments made through PayPal. Wire transfer payments are not accepted. However, customers can make direct payments through the Eyes Mobile Customer Center, which can be accessed through the Kimchi Mobile ...
Popular Articles
I want to cancel my postpaid SIM card contract
Kimchi mobile as an activation agency, we are unable to support your cancellation Which means we cannot cancel your plan instead of you. For the service cancel or when you leave the Korea, you have to contact 1588-3002 and request the cancel ...How to Activate the SIM?
Please follow the instructions below. 1. Print out the application form SK eyes (attached below) (1) Write your Full name (2) Write your Date of Birth (3) Write your passport number (4) Write 025536216 (5) Address part. It must be in Korean and ...How can I make an international call to my family?
LG U+ YY telecom does not offer international call. Please use free international call app. (0044 international call) To make an outbound international call, please follow the following steps: (1) Please call 1544-0044 (2) After a female voice ...Is it possible to use 5G LTE?
Thank you for your question. Unfortunately, our SIM cards currently do not support 5G LTE data. However, you can still enjoy fast and reliable internet speeds using 4G-3G data on our SIM cards. If your device is set to automatically use 5G LTE, you ...i am using prepaid plan. Is ARC register means postpaid plan? Is that Autopay equal to Postpaid plan?
ARC register is for changing your status as certified resident in Korea. So that request at carrier center that extend your validity from 90days to permanent. If you do not register the ARC, after 90days your SIM card can be cancelled randomly by ...